Books are digital. Photos are digital. Your main form of contact with that one sort-of-friend from high school is digital (Hello, Facebook). So why aren’t bills?
OSG eBilling delivers a comprehensive digital alternative to paper. Working in conjunction with OSG’s B2B and B2C payments, eBilling streamlines the entire billing process – offering your customers a one-stop-shop for receipt, review and payment. Through the customizable online portal, your clients have access to their entire billing history whenever, wherever and however they want.
The benefits:
- Streamlined delivery
- Reduced costs
- Improved efficiency
You may be asking yourself, but what about the customers who don’t want to make the switch to eBilling? Or the customers who want to receive their bills electronically some months, but not every month?
Like most things, customer preferences can change with the wind. One month they may be on board for eBilling, but the next finds them needing a paper copy. OSG eBilling’s strategic integration with our print and mail arm means we are able to dynamically accommodate any and all customer billing changes. Because your customers should be able to decide how they receive their bills.
So, what does all of this mean? You get your customers’ bills to them faster and more effectively, removing any friction from the billing process and improving the overall customer experience.
Your customers are digital, and now, thanks to OSG eBilling, so are their bills.
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